Many of the projects that are mentioned in this section are not available for public viewing because they have yet to be launched. If you would like to see the visual aspects of the collaborations, feel free to set up some time to talk it over some boba.
Dispatchers need a visible, comprehensive way of viewing all incidents and units so that they can distribute assistance to 911 calls accurately and confidently.
All 911 staff members need the ability to view center-important information for shared understanding and real-time updates between shifts.
911 supervisors need a clear view of their PSAP's performance data so that their analysis can inform future budgeting, equipment, and staffing needs.
911 call takers need a way to submit and receive queries to/from the federal Criminal Justice Information Services so that law enforcement can proceed accordingly.
Supervisors need a way to sent and receive secure messages to and from other PSAP centers that are specific for their need-to-know basis.
As a result of detailing the specs for the message boards system, I created a Figma component with 366 possible variants in order to best inform our developers.