With over 8 years of product design experience, I love understanding people's diverse experiences and needs as they relate to the world around them, transmuting these insights into shared actionable design opportunities, and collaborating in-sync with passionate teams to make it all a delightful reality, one idea at a time.
While I previously worked at IBM and RapidDeploy, I'm currently having a grand time at Virtuix as a Senior UI/UX Designer defining the interface experience for the upcoming, immersive VR platform Omni One. If you'd like to chat, feel free to connect!
While I worked on improving various features of the CAD system Nimbus and also redesigned the Eclipse analytics platform, I am unable to share any images at this time due to NDA restrictions from their unreleased states.
That said, I am happy to talk through it in an interview or a design conversation. Feel free to read more for some high-level insights into the projects.
How might a new search experience better support customers searching on the IBM Cloud platform so that we regain their trust and continuously build a better search output over time?
In-app Docs searches doubled on average from 8,000 to 16,000 weekly with a total of over 1 million searches in 2019.
The relatively small support teams are expected to address the needs of thousands and potentially millions of cloud customers. Meanwhile, users are left hanging for resolution. What are some quick wins to improve IBM Cloud Support's usability?Read more
IBM Cloud users are frustrated with digesting walls of technical text in order to learn more about a product's value. How can the learning experience of understanding technical information be more engaging and immersive?Read more
Inconsistent styling and outdated files impede user trust of digesting information. How might we improve consistency across visual styling, ease the creation process, and elevate user trust of documentation information?Read more
Life isn't easy alone. It's even harder without design so let's make magical experiences come to life together!